Transparency
We do not hide technical data. Our product pages publish full ASTM tables. We do not claim to know what we do not know, and we do not make up data we do not have.
Company
Mission and Vision
Our mission and vision: what we do, why we do it and where we want to go. The promises we make to our customers, in writing.
A supplier's mission is the sum of the promises it makes to its customers. Ours are these:
Our mission
To supply the industrial chemicals that industry in Turkey needs, with measurable quality, without interruption and with the right technical guidance.
Each of the three points in this sentence is a commitment:
- Measurable quality: A quality claim is a slogan unless it is backed by the report of an accredited laboratory. Every shipment comes with a certificate of analysis.
- Without interruption: For a customer whose production line has stopped, a price difference means nothing. Planning and stock management are as important a part of our business as price.
- The right technical guidance: Selling the product a customer asks for is easy; recommending the product they need takes expertise. We do the second.
Our vision
To be the first supply partner that comes to mind for carbon black and polyethylene wax in Turkey, and to broaden our product range to meet the needs of industry without compromising our technical depth.
Our values
The four principles below are the real yardstick of our day-to-day decisions.
Trial program
How does it work?
1-pallet trial offer
Test the product and return it if you are not satisfied. No obligation.
Long-term relationships
We are not after one-off sales. That is why our trial program exists: a customer should not start before being sure, and should keep going once started.
Technical honesty
If a grade is not right for your application, we tell you so, even at the cost of losing a sale. A relationship that starts with the wrong product does not last anyway.
Accountability
When there is a problem with a shipment, we find a solution instead of looking for excuses. Requests for a safety data sheet or a certificate of analysis are never delayed.
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